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Our Services | Online Strategies



Investing in understanding the web

Keeping customers and improving clients understanding and knowledge about your business is “Business Rule 101 – especially with eMarketing”.

Rule 101 of any business web is understanding - what you need!

ControlZone Online strategy services can assist your organisation in understanding its web based activities more clearly and improving the operational efficiency of your web to client interface.  Whether you are addressing design issues, useability, navigation, customer service, developing new strategies, or simply investigating how your business can improve or even start to use its present web site, eMarketing and on line services more effectively; ControlZone Online will assist you to develop your online presence.

ControlZone Online are primarily interested in working with you gathering and analysing aspects of the customer domain, specifying the solutions to problems or preventative requirements, to developing models for solving a problem, cure a recurring issue or even better developing methods so they don’t occur in the fist place.

How we develop strategies that work?

It is well recognised that key causes of poor web site performance, bad navigation, project failure, and low user satisfaction with web site, eMarketing or eShops - is the poor level of understanding of the user requirements and their expectations.  Whether you have had a site live for years or just started in the business of web, you may run a considerable risk of low performance, poor results and even failure if you do not first develop an operational model of how your online business will support your investment in web business.

How Operational models or your web strategy help you long term

The use of an operational model of web site requirements is particularly helpful and necessary if you are looking to define common business aims for the user outcomes, user experience and aims of the site.  Good functional and system requirements are critical to evaluating what pages, navigation, products and setting criteria.  Attaining these requirements is the key focus of running a few face to face meetings to develop these guidelines. Sure it costs a little extra, however at the end of the day your results will easily justify your investment and should provide ROI many fold.

Emarketing

There are spam rules you must adhere to, see our FAQ for guidelines.  Our findings are very positive as to the high level of acceptance of quality information opened by email marketing recipients.  A recent Email Marketing Summit held in Sydney Nov 2010 revealed that out of around 300 participants the accepted normal opening rate was over 35% and several participants outlined case studies as high as 70%.  ControlZone Online can create and develop stylish, functional and informative custom designed eMarketing programs.  We can also manage your email databases.  We assist you in deciding best days, time of day and even frequency of your “send”. >> View our eNewsletter Portfolio

Web Sites

No matter what you have now, there is little doubt it can be improved.  Looking at various predictions or Moore’s law, or even this great comment “You buy a new computer, take it home and just as you finish unpacking it you see an advertisement for a new computer that makes yours obsolete."  If you're the kind of person who demands to have the fastest, most powerful machines, it seems like you're destined for frustration and a lot of trips to the computer store.
>> Find out more on Moore's Law

Whether you agree or disagree is not really the point, the point is simple “ the rate of change is phenomenal."  So, if you and your web site is really going to leverage your business online YOU need to, at the very least, have an updated understanding of "what is happening in the digital space of the world wide web” , simple as it seems that is where we can help.
>> View our Web Sites Portfolio

Other web areas like eShops, eBusiness or eCommerce

Accept your customers' viewpoints and needs by developing your content to add value to their business.

  • It’s about them – make your email, shop and web site relevant to them and all your offers relative to their needs.  There are plenty of simple and easy methods without all the smoke and mirrors.

Click here if you want help to clear away the smoke screen and receive our Free 18 tips to build a better web site